When your fuelling equipment displays an error or stops working, every minute counts. At Megatec Pumps, we provide expert technical support and rapid troubleshooting to diagnose and resolve issues with your fuel dispensers, pumps, and payment systems, minimizing downtime and protecting your revenue.
Confusing error codes, intermittent faults, and unexpected breakdowns can be frustrating and costly. Attempting to fix complex electronic or mechanical systems without expert knowledge can often lead to further damage. Our dedicated support team combines deep product knowledge with a systematic diagnostic approach to identify the root cause of the problem quickly and provide a clear path to resolution.
We offer multi-level support designed to provide the fastest and most cost-effective solution for your specific problem.
Your first line of defense. Many common issues can be resolved quickly over the phone with our experienced technicians guiding your on-site staff. This service is ideal for:
For complex or persistent issues, we dispatch our highly skilled field technicians directly to your location. They arrive equipped with:
For our partners on a service contract, we offer a 24/7 emergency hotline, ensuring you have access to expert advice and priority dispatch anytime, day or night.
Our team has extensive experience resolving a wide array of technical challenges across all major equipment brands. If you’re facing any of these issues, call us immediately:
We diagnose the entire system, from blocked filters and faulty motors to issues with the Submersible Turbine Pump (STP).
If customers are complaining about short-fuelling or your stock reconciliation is off, we can troubleshoot the pulsar, meter, or electronic components causing the inaccuracy.
We can quickly identify and resolve issues with power supply units, display boards, and communication wiring that cause screen failures.
Don’t just reset the error; let us find the cause. We troubleshoot main control boards, card readers, and other electronic components to provide a lasting fix.
If your pumps aren’t communicating with your console or payment terminal, we can diagnose the interface cards, network cables, and software settings to restore connectivity.
We provide urgent support to identify the source of fuel or vapour leaks and troubleshoot mechanical components like swivels, hoses, and shear valves.
When your operations are on the line, you need a support partner that delivers.
Don’t let technical issues control your business. For instant support over the phone or to dispatch a technician to your site, contact the professionals at Megatec Pumps.
🏢 Visit Our Office: 9E LSDPC, Apapa-Oshodi Expressway, (by Jakande bus stop) Mile 2, Lagos, Nigeria.
📞 Call For Immediate Assistance: (+234) 8062 9686 40
📧 Email Our Service Desk: info@megatecpumps.com
